Anonymous
map-marker Kendallville, Indiana

Need a piece

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Our down rod needs replaced as it is stripped. I have emailed twice and no one has responded back. It is very disheartening when we love the product but their customer service is lackluster at best.
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User's recommendation: Buy extra parts when you buy your fixture

Ketsia Mlm
map-marker Southfield, Michigan

Lamp instructions

Warehouse Of Tiffany - Lamp instructions
Floor lamp instructions cant read need better instructions in English Item #FM/166/1BL Cant read instructions
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Dimitrius P

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Austin, Texas

Replacement parts

I need a replacement part for the Fridrick 15 inch three light indoor bronze pendant chandelier. It is the bottom cap and screw on attachment. Thanks sincerely Dimitrius Pulido
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Preferred solution: Replacement part

Anthony M Xwz

Floor lamp FL7992 missing parts

I bought a floor lamp FL7992 by amazon but does not bring the metal base and eletric cord for connection. So I just want to know if you have those parts and send to me. If not, I return the lamp to Amazon. I appreciate your help. My contact information am6800@***.com and 787-549-****.
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Preferred solution: Deliver product or service ordered

Freda J Wcl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Lost fan remotes for Miyaka chrome crystal fan

I need to know what kind of remote is needed for the fan and lights to work I have the Miyaka Chsndlier fan please I need help
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Preferred solution: Need to order remote

Katie D Kcj

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Verified Reviewer

To see if you have an extension for the light I purchased

I just need to talk to someone about getting an extension for a light can someone please call me! Please
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Preferred solution: I need an extension for the light

Stark S Xrb
map-marker Waretown, New Jersey

Parson dining chair leg broke

I have purchased a 4 set of parsons chairs, and I sat on one and the leg broke in half. How do I get another leg?
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Preferred solution: Let the company propose a solution

Anonymous
map-marker The Bronx, New York

Recent purchase ceiling fan not operating

Yes I haven't heard anything confirmation on whether or not they even received my email. Please help. Thank you.
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Jordan B Twr

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Verified Reviewer

I never received my order!

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I still did not receive my item! It is very disappointing to keep waiting!!!!!!!!!!They did not even give a care!!! I have been waiting for so long!!!
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Loss:
$150

Preferred solution: Full refund

User's recommendation: Never ever buy anything in this company!!!

Joanne c Zoc

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Verified Reviewer
| map-marker Whiting, New Jersey

Missing parts on delivery

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Missing 2 bulbs and 3 chandelier beads from the fan.. i cannot return, as the contractor hung the fan.please help me, as i want it to look perfect.
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Preferred solution: Deliver product or service ordered

User's recommendation: Dont order things that have extra parts

Channa Nln
map-marker Cashiers, North Carolina

CFL-8306REMO

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Installed fan no pull cahins and no info for insatalling remotw receiver.
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Dowell Hvb

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Verified Reviewer
| map-marker Lancaster, Pennsylvania

Horrible Customer Service

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I purchased an item that I wished to return. I have tried to call customer service and the message always says they are closed. Never got an email of confirmation or a delivery with order number or contact information or anything.
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Channa Nln
map-marker Cashiers, North Carolina

Product information

Installed a fan and it has no pull chains. Doesn't give instructions to install remote.
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Lakisha T Dvv

Disappointed

Ceiling fan arrived with missing parts again for the 2nd time. I have completely lost hope in this company
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